Why is the client list full?
We cap the list so every client can reach the person who looks after their IT.
Quality over quantity means we don't add a client until we can give them the same attention as everyone already on the list. We would rather tell you the list is full than take you on and answer slowly. That is also why we don't promise a date for the next opening.
What happens after you apply?
- You send the form below. It only asks what we need to understand your business.
- We reply within one business day. If you asked for a call, we will set up your 20 minutes.
- If you asked for guidance, we will help you work out what to look for in an MSP, so you aren't stuck waiting if you need help now.
- When a spot opens, we email you, and you decide whether you still want it. Applying costs nothing and commits you to nothing.
How do you find the right MSP?
Choose a provider that fits your size and puts its promises in writing. These seven questions will show you quickly.
| Ask | A good answer |
|---|---|
| Who answers when something breaks? | A named person or team you can meet before you sign. |
| How fast do you respond? | A response time in the contract, including nights and weekends if you need them. |
| What does the monthly fee leave out? | A written list of what is billed separately, such as projects and new equipment. |
| Do you work with businesses like ours? | Clients of your size and industry, with references you can call. |
| How do you protect our data? | Named security tools, multi-factor sign-in, and backups they test by restoring them. |
| Who holds our passwords and accounts? | You own your accounts and domain, and you keep admin access. |
| How do we leave? | A clear notice period and a written handover of passwords and documents. |
Our guide to choosing IT support goes deeper, and it applies anywhere on the Front Range, not just in Arvada. In Arvada? See IT support in Arvada. One habit is worth starting whoever looks after your computers: never change payment details over email alone. Our guide to the fake-invoice email explains why.
What is an MSP, and what does managed IT cover?
A managed service provider (MSP) runs your computers, accounts, network and security for a monthly fee, instead of charging by the hour when something breaks.
- Help desk. Someone to call or email when a person can't log in, print or open a file.
- Monitoring and patching. Software on each computer that reports problems and installs security updates.
- Security tools. Protection that watches each computer for suspicious behavior.
- Microsoft 365 or Google Workspace administration. Adding and removing users, mailboxes and permissions. Here is how the two compare.
- Backup monitoring. Confirming backups ran, and ideally testing that they restore.
- Onboarding and offboarding. Setting up new hires and shutting off access when someone leaves.
What does managed IT cost in Denver?
Published Denver and Colorado pricing guides put it at roughly $100 to $250 per user per month, with some guides stretching to $275.
Those are other providers' published ranges, not a Lab 5280 price. Our guide to what managed IT really costs in Denver covers what the fee includes, what is billed separately and which contract terms to watch.
What can Lab 5280 help with today?
Everything else the studio does is open.
That includes marketing websites, local SEO, AI automation and website care. If you are worried about an email or a PC right now, Reported is our free checker.