LAB 5280
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HIPAA & PCI compliant websites

If your website collects patient information or takes card payments, how it is built matters for HIPAA and PCI DSS. Lab 5280 builds and runs sites for clinics, practices and shops so patient forms go through services that sign a business associate agreement, card numbers never touch your server, and personal data stays out of ad and analytics trackers.

Updated · Denver, Colorado

For
Clinics, practices, shops
Covers
HIPAA and PCI DSS
Background
10+ years in IT security
Start
Free audit

What makes a website HIPAA compliant?

No website is compliant on its own. HIPAA applies to how your practice handles patient information, and the website is one place that information passes through.

For the site, that means: intake and contact forms sent through a provider that signs a business associate agreement (BAA), encrypted connections everywhere, access limited to the people who need it, and no patient information sent to advertising or analytics tools. Lab 5280 builds to those rules and documents what was set up.

How do you keep card payments PCI compliant?

By keeping card numbers off your website entirely. Payments run through a PCI-compliant processor's hosted checkout or payment fields, so card data goes straight to the processor. That keeps your own PCI DSS work as small as it can be. Lab 5280 sets it up, keeps the site patched, and helps you answer the processor's yearly questionnaire.

What does Lab 5280 set up?

  • Secure intake forms through BAA-backed services for patient information.
  • Hosted payments through your processor, with no card data stored on the site.
  • Tracker review, removing analytics or ad pixels from pages that handle sensitive data.
  • Hardened hosting: SSL, updates, backups, access control and logging.
  • Written records of what was configured, for your own compliance files.

Does this make my business compliant?

It covers the website and the tools around it. HIPAA and PCI DSS also cover your policies, staff training and the rest of your systems, and your business stays responsible for those. Lab 5280 does not certify compliance, and this page is not legal advice. Phishing is a common way in, so start with The fake-invoice email that hits Denver businesses.

Straight answers

Q.01Can I use a regular contact form for patients?

Not for patient health information. Use a form service that signs a BAA, or keep the website form to name and phone and collect the rest securely.

Q.02Can I use Google Analytics on a healthcare site?

Be careful. Tracking tools should not receive patient information. Lab 5280 reviews where trackers run and removes them from sensitive pages.

Q.03Do I need PCI compliance if I use Square or Stripe?

Yes, but far less work. Using a processor's hosted checkout keeps card data off your site, which usually means the shortest self-assessment.

See where you stand

Send your site and you'll get a short video review of your website, your Google listing and the three businesses outranking you, with what to fix first.

Or email the studioA free 20-minute call, no pitch deck. design@lab5280.com

Free, no obligation. A reply within one business day.